Return Policy and Order Cancellation Terms

We prioritize customer satisfaction. For purchases made through OBDeleven3.com, you can easily process returns and cancellations in accordance with the terms below.

1. Right of Withdrawal (Order Cancellation)

• In accordance with the distance selling contract, you have the right to cancel the purchase within 14 days of receiving the product or signing the contract, without providing any reason.
• To exercise your right of withdrawal, the product must be in its original, unopened packaging, unused, and undamaged.
• Please send your return request via email to obdeleven34@gmail.com, including your order number and the reason for the return or exchange.

2. Return Policy

• The product to be returned must be must be sent .
• Custom orders (products with altered dimensions or personalized text) and cables and accessories are non-returnable.
• Products that are used, scratched, damaged, have been physically altered, or have structural defects will not be accepted for return.
• Products are inspected by our experts during the return process, and a refund is issued if they are deemed eligible.

3. Shipping and Refunds

• Return shipping costs in the event of a wrong product being shipped The seller is covered by the seller.
• For all other returns, shipping costs are the responsibility of .
• The cost of products returned within the cancellation period will be refunded 10 days , using the same payment method used for the original transaction.