DISTANCE SALE AGREEMENT

Members and guest users who shop on Obdeleven3.com are deemed to have read and accepted this agreement.

1. Parties to the Agreement:

SELLER:
Name: SERTAÇ ÖKTEM – SERTAÇ OTO ELEKTRONİK
Tax Office: Sarıyer Tax Office
Email: obdeleven34@gmail.com
Phone: 0536 400 4444

RECIPIENT:
Name/Surname (Title if applicable):
Address:
Phone:
Email:

2. Subject Matter of the Agreement:

The subject matter of this Agreement is the sale and delivery of the goods/services ordered electronically by the Buyer from the Seller’s obdeleven3.com website, and the sale and delivery of the goods/services possessing the qualities specified in this Agreement and at the sales price indicated therein, in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on the Principles and Procedures for the Implementation of Distance Contracts, to determine the rights and obligations of the parties. The Buyer hereby acknowledges and declares, in accordance with the provisions of this contract, that they are fully informed regarding the basic characteristics of the goods/services subject to sale, the sales price, payment method, delivery conditions, and all other relevant preliminary information, as well as their right of withdrawal; that they have confirmed this preliminary information electronically; and that they subsequently placed an order for the goods/services. The pre-contractual information and invoice displayed on the payment page of the https://www.obdeleven3.com website are integral parts of this contract.

3. Contract Date:

This Agreement shall be deemed to have been entered into on the date it is electronically accepted bythe Buyervia the relevant website, and a copy of the Agreement will be sent to the email address provided by the Buyer.

4. Information Regarding the Product Subject to the Contract and Delivery

The type, quantity, brand/model, number of units, sales price, and payment method of the goods are as follows:

Product Code, Quantity, Unit Price, Total Sales Amount, and Total Including VAT

If the shipping company does not have a branch in your area, the Product must be picked up from another nearby branch that we will specify.

5. Delivery of the Service, Place of Performance of the Contract, and Terms and Conditions of Delivery:

If the product(s) listed above are in stock at the time of order, the Seller will ship them to the shipping company specified above within 5 business days for delivery to the Buyer’s delivery address specified in this agreement. Otherwise, delivery of the Product to the Buyer within the statutory maximum period of 30 days shall be deemed timely delivery.
If the payment for the purchased product cannot be collected for any reason, the payment is canceled, or the payment does not reach https://www.obdeleven3.com due to a technical issue, OBDeleven3 shall be deemed relieved of its obligation to deliver and provide the service for the relevant period.

Service interruptions, security issues, general power outages, adverse weather conditions, war, acts of terrorism, embargoes, natural disasters, fires, floods, states of emergency, cyberattacks, virus infections on devices, riots, strikes, decisions by administrative and legal authorities to shut down broadcasts, block access, suspend access, or impose restrictions, and all other circumstances beyond OBDeleven3’s reasonable control and/or deemed force majeure under the Turkish Code of Obligations, as well as unforeseen circumstances and/or disruptive conditions, https://www.obdeleven3.com shall not be liable for any failure to perform, delay in performing, or incomplete performance of any of its obligations.
Such circumstances shall not be deemed a delay, failure to perform, or default on the part of OBDeleven3, nor shall any claim for compensation be made against OBDeleven3 under any circumstances.

6. Right of Withdrawal:

The Seller undertakes that the Buyerhas the right to withdraw from the contract by rejecting the goods or services within14 (fourteen) daysfrom the date of receipt or the date the contract was signed, without assuming any legal or criminal liability and without providing any justification, and that the Seller will take back the goods as of the date the notice of withdrawal is received by the Seller. The notice of withdrawal and any other notices regarding the contract may be sent to the Seller via the contact information provided above.

To exercise the right of withdrawal, theBuyermust notifythe Sellerwithin this period in accordance with the relevant legal provisions. If the right of withdrawal is exercised, the product deliveredto the Buyeror to the third party designated by the Buyer, as listed above, must be returnedto
.

Products to be returned within the 14-day period must be returned in their original box and packaging, along with any standard accessories and any other items gifted with the product, in complete and undamaged condition. Within 10 (ten) days following the exercise of the right of withdrawal and the receipt of this notice, the product price will be refunded to the Buyer in the same manner as it was paid. When returning the product to the Seller, the original invoice presented to the Buyer at the time of delivery must also be returned. The return shipping cost is the responsibility of the Seller.

https://www.obdeleven3.com üzerinden gerçekleştirilen satın alma işlemlerinde müşterilerimiz mesafeli satış sözleşmesi gereği 14 gün içerisinde cayma hakkına sahiptir. Özel sipariş ile yapılan veya değiştirilen ürünler (müşterimizin isteğine göre ebat ölçüsü değiştirilen, üzerine özel yazılar yazılmış ürünler) iade alınmayacaktır. İade edilecek ürün tamamen hasarsız ve kullanılmamış olmalıdır. Herhangi bir şekilde çizilmiş, hasar görmüş ya da fiziksel değişikliğe uğramış ya da yapısında ve dokusunda bozulmalar olmuş ürünler kesinlikle iade alınmaz. Ürün uzmanlarımız tarafından incelendikten sonra, hasar ve bozulma tespit edilmez ise iade işlemleri başlatılır.

For returns and exchanges, the order number and the return/exchange request must be sent together to the email address obdeleven34@gmail.com. Return and exchange procedures are only processed by the online store for products purchased through https://www.obdeleven3.com, provided that the return and exchange conditions are met. The packaging, certificate, label, and invoice of the product to be returned, along with any promotional items, must be sent together with the product.

7. Methods for Resolving Consumer Complaints and Contact Information

The Customer may submit complaints regarding the services received and personal data via obdeleven34@gmail.com. Additionally, complaints and objections regarding goods or services may be filed with the Consumer Disputes Arbitration Board or the Consumer Court in the Customer’splace of residence, within the monetary limits set by the Ministry each year in December.

8. Data Protection

OBDeleven3, in order to provide the aforementioned services, deliver better service, and provide content more aligned with the Recipient’s expectations, will process the Recipient’s personal data in accordance with the Personal Data Protection Law No. 6698 (“KVKK”), within the scope of the Recipient’s status, and in compliance with the Privacy Policy available at https://www.obdeleven3.com, OBDeleven3 may process, transfer, store, classify, and profile the Recipient’s personal data. By accepting the distance contract, the Recipient is deemed to have consented to the processing, transfer, storage, classification, and profiling of their personal data within this scope.

As the “Data Subject,” the recipient has the right to: inquire whether their personal data has been processed; if so, request information regarding such processing; to learn the purpose of the processing of their personal data and whether it is being used in accordance with that purpose, to learn the natural or legal persons with whom OBDeleven3 collaborates to whom their personal data has been transferred, to request the correction of their personal data if it has been processed incompletely or incorrectly, to request the erasure or destruction of their personal data within the framework of the conditions stipulated in the relevant legislation, to request that third parties to whom personal data has been transferred be notified of any corrections, deletions, or destructions made in accordance with applicable legislation, and to object to decisions made solely through the automated processing of personal data that result in adverse consequences for the Data Subject.

The data subject may submit complaints and requests arising from the rights set forth in Article 11 of the Personal Data Protection Law in writing or through other methods determined by the Personal Data Protection Board to OBDeleven3 via the email address obdeleven34@gmail.com. The information notice regarding these objection rights is published at https://www.obdeleven3.com.

OBDeleven 3 will process requests made by the User regarding the processing, transfer, and/or retention of their personal data free of charge as soon as possible, depending on the nature of the request, and in any case within 30 (thirty) days at the latest. For this period to begin, the User must submit their request to OBDeleven 3 in writing or via other methods specified by the Personal Data Protection Board. In cases where OBDeleven3 rejects the request, the response is deemed insufficient, or no response is provided within the specified timeframe, the User may file a complaint with the Personal Data Protection Board within 30 (thirty) days from the date the User receives the response and, in any case, within 60 (sixty) days from the date of the request.

9. Data Protection and Privacy

The privacy policy and terms and conditions set forth below, which outline the principles regarding the protection, confidentiality, processing, use, and communication of information on the OBDeleven3 website, as well as other matters, apply.
The necessary measures to ensure the security of the information and transactions entered by the Buyer into OBDeleven3 have been implemented within the Seller’sown system infrastructure, in accordance with current technical capabilities and depending on the nature of the information and transaction. However, since the aforementioned information is entered from the Buyer’s device, the responsibility for protecting such information and ensuring it remains inaccessible to unauthorized persons—including measures against viruses and similar malicious software—lies with the Buyer.

The Buyer acknowledges that the personal data provided via OBDeleven3 in connection with this order; The Buyeracknowledges and declares that the information obtained during the Buyer’sOBDeleven3 membership and transactions will be transferred by the SellertoPAYTR, the payment service provider company approved by the Banking Regulation and Supervision Agency (BDDK) with which the Seller works, for the purpose of processing the payment, and that all data related to the payment system will be shared with this service provider company, and that the Buyer hereby gives their explicit consent to this. This data may also be disclosed to the relevant authorities and courts as required by law.

10. Governing Law and Jurisdiction

In the event of any disputes arising from this agreement, the Turkish courts shall have jurisdiction, and Turkish law shall apply. For disputes up to the value announced annually by the Ministry of Customs and Trade within the borders of the Republic of Turkey, the Provincial or District Consumer Arbitration Boards located inthe BUYER’splace of residence shall have jurisdiction; for disputes exceeding said value, the Consumer Courts located inthe BUYER’splace of residence shall have jurisdiction.

11. Miscellaneous Provisions

The invalidity, illegality, or unenforceability of any provision of this Agreement or any statement contained herein shall not affect the validity or enforceability of the remaining provisions of this Agreement.

12. Effective Date

This Agreement, consisting of 12 (twelve) articles, was concluded after being read by the Parties and electronically approved by the Buyer, and entered into force immediately.